I purchased my Embird from the Embird site, and I have gotten good customer service from Balarad, who owns the site. It is one time pricing for the basic Embird, and a one time charge for each of the plug-ins you wish to get to go with it! I have basic Embird and its Iconizer plug-in, and I do not know how I ever did machine embroidery without it! Should I ever wish to digitize, I can purchase the Studio portion, but do not feel the need to digitize, as we have so many talented digitizers already and beautiful designs to choose from!
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